TERMS AND CONDITIONS

Contact Us

For customer enquiries please email: daiseanddolls@hotmail.com

or message us on Instagram: @daiseanddolls

Delivery

  • UK Standard Delivery £3.50 (Royal Mail Second Class) - 3 to 5 Working Days 

  • UK First Class Delivery £5.50 - 1 -2 Working Days 

 - Orders are usually shipped within 48 hours of purchase.

 - Orders are not shipped on Sundays or Bank Holidays

 - Once your order has been posted we are not responsible for any damage .

* PLEASE NOTE *

All of our printed tee are custom made therefore they are made on demand so please allow around 7 days for orders to be processed and made. After these processing times we will deliver as normal. If you have purchased other items within the same order, all items will be shipped out together.

 

Not Happy With A Purchase? No problem!

  • We can return items that are not suitable if they are returned unworn/original condition with the existing tags attached within 21 days of purchase.

 

  • Our printed tees can not be returned as they are hand made and all made to order.

 

  • For hygiene reasons jewellery and swimwear can not be returned or refunded.

 

  • If you do wish to return an item(s) please contact us via Instagram DM or chat to us on our live chat on our website where we will send you our return address.

 

  • Please allow 14 days from the day your parcel is received for your refund to be processed. Please note that refund times are dictated by the card issuers and are outside of our control. We will email you to let you know when your refund has been completed.

*Please note the original delivery cost is non-refundable

 

  • Please return all items with the original order note/invoice

 

  • We do not offer free returns

 

  • Please ensure you have proof of postage or tracking of your return. Without this, we can not process any refunds if we do not receive your parcel.